How to cancel Affinity Direct
Affinity Direct says you cancel in your account on its site, or through virtual@affinitywholehealth.com. In its words: "Cancel anytime in your patient portal (Orders → Manage subscriptions) or by emailing virtual@affinitywholehealth.com." Read on its own page on Nov 6, 2026.
What Affinity Direct says about cancelling and refunds
- How to cancel
- “Cancel anytime in your patient portal (Orders → Manage subscriptions) or by emailing virtual@affinitywholehealth.com.” source (affinitydirect.com) (Affinity Direct cancellation source)
- Refunds
- “Once a prescription is dispensed, it cannot be refunded or returned, because pharmacy rules prohibit returning or reselling dispensed medication, except as described under Recalls below or where a refund is required by law.” source (affinitydirect.com) (Affinity Direct refund source)
Three things worth doing
Find your next charge date
A plan that refills on its own can charge again before you get to it.
Keep it in writing
Save the confirmation. If you are charged after cancelling, it is what your card issuer will ask for.
Ask a clinician about your dose
Stopping or switching a GLP-1 is a medical decision, and a new seller may need your current dose.
The BBB rates Affinity Direct A+. It is not BBB accredited. Affinity Direct's public record.
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Cancelling Affinity Direct: common questions
How do I cancel Affinity Direct?
Affinity Direct says you cancel in your account on its site, or through virtual@affinitywholehealth.com. In its words: "Cancel anytime in your patient portal (Orders → Manage subscriptions) or by emailing virtual@affinitywholehealth.com." Read on its own page on Nov 6, 2026.
Can I get a refund from Affinity Direct?
Affinity Direct's own words: "Once a prescription is dispensed, it cannot be refunded or returned, because pharmacy rules prohibit returning or reselling dispensed medication, except as described under Recalls below or where a refund is required by law." Read Nov 6, 2026.
How far ahead do I have to cancel Affinity Direct?
We did not find Affinity Direct stating a notice period on the pages we read. Check your next charge date in your account and cancel before it.
Should I stop my GLP-1 when I cancel Affinity Direct?
Ask a clinician first. Stopping or changing a GLP-1 is a medical decision, and if you switch sellers or medicines, your dose may need to change. GLPcompare reports prices and terms, not medical advice.