Is Hims & Hers legit?
Hims & Hers is an operating online seller that scores 2.9 out of 5 on Trustpilot from 9,723 reviews. The BBB lists Hims & Hers but does not currently rate it. It is BBB accredited. The FDA sent Hims & Hers 2 warning letters (Sep 9, 2025) about claims on its website.
These records describe how a business deals with customers and what regulators have told it. They do not measure medical quality or results, and GLPcompare does not rate sellers itself.
What the public record says about Hims & Hers
- Trustpilot
- 2.9 out of 5 from 9,723 reviews. Trustpilot labels this profile a paid Trustpilot subscription. Trustpilot page
- BBB
- The BBB lists Hims & Hers but does not currently rate it. It is BBB accredited. BBB profile of Hims & Hers Inc.BBB's own notice: “On July 29, 2026, the Federal Trade Commission (FTC), the People of the State of California, and the Utah Division of Consumer Protection filed a lawsuit against Hims & Hers Health, Inc. in the U.S. District Court for the Northern District of California (Case No. 3:26-cv-07871).” The allegations have not been proven, and the case has not yet been resolved.
- FDA
- The FDA sent Hims & Hers 2 warning letters (Sep 9, 2025) about claims on its website.Letter to Hims & Hers Health, Inc. dba Hers, Sep 9, 2025: Unlawful Sale of Unapproved and Misbranded Drugs to United States Consumers Over the Internet. Among the claims it quotes: “Weekly injectable GLP-1 with the same active ingredient as Ozempic and Wegovy”Letter to Hims & Hers Health, Inc. dba Hims, Sep 9, 2025: Unlawful Sale of Unapproved and Misbranded Drugs to United States Consumers Over the Internet. Among the claims it quotes: “Same active ingredient as Ozempic and Wegovy”
- LegitScript
- We did not find a LegitScript certification link on its homepage.
The BBB calls its ratings its opinion of how a business is likely to interact with its customers, based on complaint history, transparency and available public data. Trustpilot says it screens reviews but does not fact-check them. Records read Nov 6, 2026; each source shows today's figure.
What Hims & Hers charges
As published on Hims & Hers's own page.
- Wegovy pen: $238 first month (Calculated: $199 medication + $39 introductory membership/provider fee). Checked Nov 4, 2026.View offer
- Zepbound vial: $338 first month (Calculated: $299 medication + $39 introductory membership/provider fee). Checked Nov 4, 2026.View offer
Three things worth checking with any online seller
- How to cancel, and what you are charged after the first order. Billing and cancellation are what BBB complaints about GLP-1 sellers most often name. How to cancel Hims & Hers.
- Whether the product is FDA-approved or compounded, and which licensed pharmacy fills it. What the compounding rules mean for you.
- What the price covers: the dose, the supply length, and any membership or visit fee. Every self-pay price, side by side.
Hims & Hers: common questions
Is Hims & Hers legit?
Hims & Hers is an operating online seller that scores 2.9 out of 5 on Trustpilot from 9,723 reviews. The BBB lists Hims & Hers but does not currently rate it. It is BBB accredited. The FDA sent Hims & Hers 2 warning letters (Sep 9, 2025) about claims on its website. These records describe how a business deals with customers and what regulators have told it. They do not measure medical quality or results.
What is Hims & Hers's BBB rating?
The BBB lists Hims & Hers but does not currently rate it. It is BBB accredited. Read Nov 6, 2026.
What is Hims & Hers's Trustpilot score?
Hims & Hers scores 2.9 out of 5 on Trustpilot from 9,723 reviews, read Nov 6, 2026. Trustpilot labels the profile as a paid Trustpilot subscription.
Has the FDA sent Hims & Hers a warning letter?
The FDA sent Hims & Hers 2 warning letters (Sep 9, 2025) about claims on its website. A warning letter is the FDA's notice of what it considers a violation; it is not a finding by a court.
How much does Hims & Hers cost?
As published on Hims & Hers's own page: Wegovy pen: $238 first month, checked Nov 4, 2026; Zepbound vial: $338 first month, checked Nov 4, 2026. Check what the plan charges after the first month before you pay.