How to cancel Willow
Willow says you cancel by contacting its support team. In its words: "You can cancel anytime by messaging our Patient Care Team." On timing: "To avoid your next charge, submit requests at least 2 business days before your next processing date." Read on its own page on Nov 6, 2026.
What Willow says about cancelling and refunds
- How to cancel
- “You can cancel anytime by messaging our Patient Care Team.” source (startwillow.com) (Willow cancellation source)
- How far ahead
- “To avoid your next charge, submit requests at least 2 business days before your next processing date.”
- Refunds
- “If you cancel before your prescription is sent to the pharmacy, you’ll receive a full refund within 5-10 business days.” source (startwillow.com) (Willow refund source)
Three things worth doing
Find your next charge date
A plan that refills on its own can charge again before you get to it.
Keep it in writing
Save the confirmation. If you are charged after cancelling, it is what your card issuer will ask for.
Ask a clinician about your dose
Stopping or switching a GLP-1 is a medical decision, and a new seller may need your current dose.
The same medication for less
Like for like, in price order. Check what each charges after the first month.
Wellmedr · Compounded semaglutide, not FDA-approved: from $41/mo
Checked Nov 4, 2026.View offer
Embody · Compounded semaglutide, not FDA-approved: flat rate at $49/month
Checked Nov 4, 2026.View offer
Sunlight · Compounded semaglutide, not FDA-approved: $78/mo
Checked Nov 4, 2026.View offer
CoreAge Rx · Compounded semaglutide, not FDA-approved: from $79/mo
Checked Nov 4, 2026.View offer
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Cancelling Willow: common questions
How do I cancel Willow?
Willow says you cancel by contacting its support team. In its words: "You can cancel anytime by messaging our Patient Care Team." On timing: "To avoid your next charge, submit requests at least 2 business days before your next processing date." Read on its own page on Nov 6, 2026.
Can I get a refund from Willow?
Willow's own words: "If you cancel before your prescription is sent to the pharmacy, you’ll receive a full refund within 5-10 business days." Read Nov 6, 2026.
How far ahead do I have to cancel Willow?
Willow's own words: "To avoid your next charge, submit requests at least 2 business days before your next processing date." Check your next charge date in your account and cancel before it.
Should I stop my GLP-1 when I cancel Willow?
Ask a clinician first. Stopping or changing a GLP-1 is a medical decision, and if you switch sellers or medicines, your dose may need to change. GLPcompare reports prices and terms, not medical advice.