How to cancel Noom
Noom says you cancel in your account on its site. In its words: "To cancel your subscription to the Service, log into your account and follow the instructions on your account page." On timing: "You must cancel your subscription prior to 11:59 p.m. Eastern time on the day before your next recurring billing date in order to avoid being charged for the next billing period." Read on its own page on Nov 6, 2026.
What Noom says about cancelling and refunds
- How to cancel
- “To cancel your subscription to the Service, log into your account and follow the instructions on your account page.” source (noom.com) (Noom cancellation source)
- How far ahead
- “You must cancel your subscription prior to 11:59 p.m. Eastern time on the day before your next recurring billing date in order to avoid being charged for the next billing period.”
- Refunds
- “We do not provide a refund or credit for partially used billing periods, although we may provide such refunds or credits on a case-by-case basis in our sole and absolute discretion.” source (noom.com) (Noom refund source)
Three things worth doing
Find your next charge date
A plan that refills on its own can charge again before you get to it.
Keep it in writing
Save the confirmation. If you are charged after cancelling, it is what your card issuer will ask for.
Ask a clinician about your dose
Stopping or switching a GLP-1 is a medical decision, and a new seller may need your current dose.
The BBB rates Noom A+, with 597 complaints filed in the last 3 years. It is BBB accredited. Noom's public record.
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Cancelling Noom: common questions
How do I cancel Noom?
Noom says you cancel in your account on its site. In its words: "To cancel your subscription to the Service, log into your account and follow the instructions on your account page." On timing: "You must cancel your subscription prior to 11:59 p.m. Eastern time on the day before your next recurring billing date in order to avoid being charged for the next billing period." Read on its own page on Nov 6, 2026.
Can I get a refund from Noom?
Noom's own words: "We do not provide a refund or credit for partially used billing periods, although we may provide such refunds or credits on a case-by-case basis in our sole and absolute discretion." Read Nov 6, 2026.
How far ahead do I have to cancel Noom?
Noom's own words: "You must cancel your subscription prior to 11:59 p.m. Eastern time on the day before your next recurring billing date in order to avoid being charged for the next billing period." Check your next charge date in your account and cancel before it.
Should I stop my GLP-1 when I cancel Noom?
Ask a clinician first. Stopping or changing a GLP-1 is a medical decision, and if you switch sellers or medicines, your dose may need to change. GLPcompare reports prices and terms, not medical advice.