How to cancel LifeMD
LifeMD says you cancel in your account on its site, or through (800) 852-1575. In its words: "If you wish to cancel an Automatic Renewal Program, you may do so at any time by: (i) signing in to your member portal and following the steps to pause or cancel your subscription; (ii) calling us at: (800) 852-1575" On timing: "Please be advised, all Automatic Renewal Programs must be cancelled within (8) hours of the renewal subscription date to avoid incurring charges for the same." Read on its own page on Nov 6, 2026.
What LifeMD says about cancelling and refunds
- How to cancel
- “If you wish to cancel an Automatic Renewal Program, you may do so at any time by: (i) signing in to your member portal and following the steps to pause or cancel your subscription; (ii) calling us at: (800) 852-1575” source (lifemd.com) (LifeMD cancellation source)
- How far ahead
- “Please be advised, all Automatic Renewal Programs must be cancelled within (8) hours of the renewal subscription date to avoid incurring charges for the same.”
- Refunds
- “Given the cost of initial diagnostics, ongoing provider support, and insurance assistance, we are unable to offer refunds for previously incurred monthly membership fees.” source (lifemd.com) (LifeMD refund source)
Three things worth doing
Find your next charge date
A plan that refills on its own can charge again before you get to it.
Keep it in writing
Save the confirmation. If you are charged after cancelling, it is what your card issuer will ask for.
Ask a clinician about your dose
Stopping or switching a GLP-1 is a medical decision, and a new seller may need your current dose.
The BBB rates LifeMD A. It is BBB accredited. LifeMD's public record.
The same medication for less
Like for like, in price order. Check what each charges after the first month.
Amazon Pharmacy · Wegovy pen: $199/28 days
Checked Nov 4, 2026.View offer
NovoCare (Novo Nordisk) · Wegovy pen (standard doses 0.25-2.4 mg): $199/fill initially
Checked Nov 4, 2026.View offer
WeightWatchers · Zepbound vials or KwikPen: $324 first month
Checked Nov 4, 2026.View offer
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Cancelling LifeMD: common questions
How do I cancel LifeMD?
LifeMD says you cancel in your account on its site, or through (800) 852-1575. In its words: "If you wish to cancel an Automatic Renewal Program, you may do so at any time by: (i) signing in to your member portal and following the steps to pause or cancel your subscription; (ii) calling us at: (800) 852-1575" On timing: "Please be advised, all Automatic Renewal Programs must be cancelled within (8) hours of the renewal subscription date to avoid incurring charges for the same." Read on its own page on Nov 6, 2026.
Can I get a refund from LifeMD?
LifeMD's own words: "Given the cost of initial diagnostics, ongoing provider support, and insurance assistance, we are unable to offer refunds for previously incurred monthly membership fees." Read Nov 6, 2026.
How far ahead do I have to cancel LifeMD?
LifeMD's own words: "Please be advised, all Automatic Renewal Programs must be cancelled within (8) hours of the renewal subscription date to avoid incurring charges for the same." Check your next charge date in your account and cancel before it.
Should I stop my GLP-1 when I cancel LifeMD?
Ask a clinician first. Stopping or changing a GLP-1 is a medical decision, and if you switch sellers or medicines, your dose may need to change. GLPcompare reports prices and terms, not medical advice.
What can I switch to from LifeMD?
The same medication at a lower advertised price: Amazon Pharmacy ($199/28 days), NovoCare (Novo Nordisk) ($199/fill initially), WeightWatchers ($324 first month). Check what each charges after the first month before you pay. Compounded medication is not FDA-approved.